Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS

  • Cost varies depending on product and location. See in the checkout page.
  • Free shipping in orders above $55
  • Times varies depending on location, but usually within 1-7 business days for domestic purchases.
  • For the moment we ship to US and Canada only.

PAYMENT METHODS

NTDF* accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • NTDF* features a Fast Checkout option, allowing you to securely save your credit card details so that you don’t have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.
    Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

EXCHANGES, RETURNS AND REFUNDS

Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.